Privacy Policy & Messaging Terms and Conditions

www.lilathsignaturegroup.com | Effective Date: 3/1/2026

About Our Messaging Program

Lilath Signature Group, LLC provides remote customer service and call center support solutions. We send general conversational messaging to answer questions and provide support to customers. Full details of our messaging program are available in our combined privacy policy and messaging terms and conditions below.

Lilath Signature Group, LLC — Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send STOP, we will confirm your unsubscription via SMS. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time.
3. If you are experiencing issues with the messaging program, reply HELP for assistance, or contact us directly at admin@lilathsignaturegroup.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to or from us. Message frequency will vary based on communication needs. Contact your wireless provider with questions about your text or data plan.
6. For privacy-related questions, please refer to the Privacy Policy below.

Privacy Policy

1. Introduction

Lilath Signature Group, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our website visitors, clients, applicants, and independent contractors.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Resume and employment history
• Information submitted through contact or application forms

Business Information

• Company name
• Service inquiries
• Project details

Automatically Collected Information When you visit our website, we may collect: IP address, browser type, device type, pages visited, and date and time of visit. We use tools such as Google Analytics to analyze website performance and improve user experience.

3. How We Use Information

We may use your information to respond to inquiries, evaluate independent contractor applications, communicate business opportunities, improve our website, and comply with legal obligations. We do not sell or rent personal information.

4. Independent Contractor Applications

If you submit an application to work with us, we collect information necessary to evaluate qualifications and determine eligibility. Submission of information does not guarantee engagement or placement.

5. Client Data Processing

As a call center/BPO provider, we may process customer information on behalf of our clients. In these situations, we act solely as a service provider, process information only according to client instructions, and all client data remains the property of the client. We implement reasonable safeguards to protect confidentiality.

6. Cookies & Analytics

Our website uses cookies and analytics tools to monitor traffic and enhance user experience. You may disable cookies through your browser settings.

7. Data Security

We maintain administrative and technical safeguards designed to protect personal information. While we strive to protect your information, no internet transmission is completely secure.

8. Sharing of Information

We may share information with website hosting providers, analytics providers, and legal authorities if required by law. We do not sell personal information.

9. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing referenced elsewhere in this policy expressly excludes mobile opt-in data and consent.

10. Geographic Scope

Our services are offered nationwide within the United States. We do not actively recruit independent contractors in jurisdictions where our services are not offered.

11. Data Retention

We retain information only as long as necessary for legitimate business purposes and legal compliance.

12. Children's Privacy

Our services are not directed toward individuals under 18 years of age.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated effective date.

14. Contact Information

Lilath Signature Group, LLC admin@lilathsignaturegroup.com(888) 464-8543 Dallas, TX